Privacy Policy

1. Controller

Privacy contact: mscontrol.llc@gmail.com

2. Visiting this website

When you access this website, the web server and hosting infrastructure process technical data required to deliver the website and protect it against misuse. This may include your IP address, the date and time of access, the requested page or file, referrer information transmitted by your browser, browser and operating system information, response status and transferred data volume.

The purposes are website delivery, stability, error diagnosis, security and the investigation of misuse. Where the EU General Data Protection Regulation applies, the legal basis is Article 6(1)(f) GDPR. Our legitimate interests are the secure, reliable and efficient operation of the website.

The hosting provider receives the technical data needed to host and deliver the website. Server logs are retained only for the period reasonably necessary for operation and security, unless longer retention is required to investigate an incident, preserve evidence or comply with law.

3. Contact and business enquiries

When you contact us by email, telephone or a contact form made available on the website, we process the information you provide. This may include your name, company, business contact details, the content of your message, the service requested and communication metadata.

We process this information to answer your enquiry, prepare a proposal, take requested steps before entering into a contract, perform a contract and manage the business relationship. Where the GDPR applies, the legal bases are Article 6(1)(b) GDPR for contractual and precontractual communication, Article 6(1)(f) GDPR for other relevant business communication and Article 6(1)(c) GDPR where processing is required by law.

Email communication sent to mscontrol.llc@gmail.com is processed using Gmail, a service provided by Google. Google and its service providers may process message content and metadata under their applicable terms and privacy information.

Enquiry data is retained until the request has been completed and for as long as reasonably necessary for follow up, documentation and the establishment, exercise or defence of legal claims. Contract, accounting and tax records may be retained for longer periods where required by applicable law.

Providing enquiry information is voluntary. Without sufficient contact details or information about your request, we may be unable to reply or provide the requested service.

4. Website technology and browser storage

The website is operated with WordPress and uses Astra, Elementor and Elementor Pro, Premium Starter Templates, Spectra Blocks and Yoast SEO to create, structure and display its content. These components primarily operate within the website’s hosting environment.

The website also uses Elementor Web Accessibility to provide accessibility controls. The tool may store selected accessibility settings in your browser so that the requested presentation can be maintained.

The provider offers optional analytics that can record accessibility widget activations and feature usage. According to the provider, this analytics function is disabled by default. If it is enabled, the usage data is retained for 45 days. Where consent is legally required, optional measurement is activated only after valid consent.

For ordinary visitors, this website is intended to use only browser storage required for website operation, security and accessibility preferences. The active WordPress plugins are not intended to be used for behavioural advertising or visitor profiling.

WordPress authentication cookies are used only for logged in administrators and other authorised users.

You can delete cookies and local storage entries through your browser settings. Disabling technically necessary storage may affect website functionality or accessibility preferences.

5. Recipients and processing locations

Personal data may be disclosed, where necessary, to:

• website hosting, maintenance, security and technical support providers
• Google and its service providers for email communication through Gmail
• Elementor and its service providers where required to provide the connected Web Accessibility service or enabled accessibility analytics
• professional advisers, courts, regulators or public authorities where disclosure is necessary or legally required

The controller is established in Armenia. Service providers may process data in Armenia, the European Economic Area, the United States or other countries, depending on the service and its configuration.

Where the GDPR applies to a restricted international transfer, the transfer is made using the safeguard or legal mechanism applicable to the relevant provider.

Further information about provider safeguards may be requested through the privacy contact above. The providers’ own privacy information is available from Google and Elementor .

6. Retention

We retain personal data only for as long as necessary for the purpose for which it was collected. We then delete or anonymise it unless continued retention is required or permitted for contractual, accounting, tax, regulatory, security or legal claim purposes.

Accessibility preferences remain in your browser until they expire or you remove them. If optional Web Accessibility analytics is enabled, the provider states that usage data is retained for 45 days.

7. Your rights

Under Armenian law, subject to the applicable conditions, you may request information about the processing of your personal data, access your data and request correction, blocking or destruction where the data is inaccurate, outdated, unlawfully obtained or no longer necessary. You may also challenge unlawful processing before the competent authority or a court.

Where the GDPR applies, you may additionally have the right to access, rectification, erasure, restriction, data portability, objection to processing based on legitimate interests and withdrawal of consent at any time.

Withdrawal of consent does not affect processing carried out before the withdrawal. You may also lodge a complaint with a competent EU or EEA supervisory authority.

To exercise a right, contact mscontrol.llc@gmail.com . We may request information reasonably necessary to verify your identity and protect personal data from unauthorised disclosure.

8. Complaints in Armenia

You may submit a complaint to: